Which one of the following would normally be considered as one of the 'costs of quality'?
A) Research and development costs
B) Stockholding costs
C) Internal failure costs
D) Marketing costs
E) Distribution costs

Question

Quizplus · Accepted Answer

Internal failure costs refer to the costs incurred due to defects or failures in the production process that are caught before the product reaches the customer. This includes the costs of labor, materials, and equipment used in rectifying the issue, as well as the costs of any scrapped or rejected products.

Which One of the Following Would Normally Be Considered as One