An internal customer is defined as:
A) An individual or department who is supplied within an organisation
B) An organisation who works with other organisations using an Extranet
C) A customer who tends to shop online
D) A unit who deals with first-tier suppliers

Question

Quizplus · Accepted Answer

An internal customer is an individual or department within an organization that is supplied or serviced by another department within the same organization. For example, the IT department may be an internal customer of the HR department for payroll services. Therefore, option A is the correct choice. Option B refers to an external customer, while option C and D are unrelated to the concept of internal customers.

An Internal Customer Is Defined As