Question 1

In this question focusing on the structural and infra-structural decision areas you need to match
the question with the correct strategy. Question: How should the operation's performance be
measured?

Accepted Answer

The answer of In this question focusing on the structural...

Question 2

The process of operations strategy comprises the specific decisions and actions which set the
operations role, objectives and activities.

Accepted Answer

The answer of The process of operations strategy comprises the...

Question 3

In this question focusing on the structural and infra-structural decision areas you need to match
the question with the correct strategy. Question: Should the operation expand by acquiring its
suppliers or its customers?

Accepted Answer

The answer of In this question focusing on the structural...

Question 4

In this question focusing on the structural and infra-structural decision areas you need to match
the question with the correct strategy. Question: What number of geographically separate sites
should the operation have?

Accepted Answer

The answer of In this question focusing on the structural...

Question 5

The method used to make specific content decisions is called:

Accepted Answer

The method used to make specific content decisions in operations strategy is referred to as "The process of operations strategy." This includes various stages such as analysis, prioritization, decision-making, and implementation.

Question 6

In this question focusing on the structural and infra-structural decision areas you need to match
the question with the correct strategy. Question: How should the operation forecast and monitor
the demand for its products and services?

Accepted Answer

The answer of In this question focusing on the structural...

Question 7

What is the term where operations improvements cumulatively build strategy?

Accepted Answer

Bottom up strategy is the term used to describe a method of developing strategy by first focusing on operational improvements and then using these improvements as building blocks towards an overall strategy. This approach is often contrasted with a top-down strategy, where a company's overall strategy is developed first, and then operational improvements are made to support that strategy.

Question 8

In terms of strategy, the role of operations is largely one of implementing or operationalising
business strategy.

Accepted Answer

The role of operations is to implement or execute the business strategy formulated by top management. Operations ensure that the business strategy is translated into actionable tasks and carried out efficiently and effectively.

Question 9

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: What system should the operation use to plan its
Activities?

Accepted Answer

Planning and control systems strategy focuses on the selection and implementation of appropriate tools and systems that the operation can use to plan, schedule, and control its activities. This strategy aims to ensure that the operation can meet customer requirements while minimizing costs and maximizing efficiency. Therefore, it is the best option for the question of what system should the operation use to plan its activities.

Question 10

Which of the following is NOT one of the four perspectives of operations strategy noted by Slack and Lewis?

Accepted Answer

The four perspectives of operations strategy according to Slack and Lewis include top-down, bottom-up, market requirements, and operations resources capabilities. Organizational behaviour is not listed among these perspectives.

Question 11

Whilst the top-down perspective provides a view of how functional strategies should be put
together, the relationship between the levels in the strategy hierarchy is more complex in reality.

Accepted Answer

The statement is true, as implementing functional strategies in reality involves a more intricate relationship between different levels in the strategy hierarchy beyond just a simple top-down approach.

Question 12

Strategy is more than a single decision: it is the total pattern of decisions and actions.

Accepted Answer

Strategy involves a series of interconnected decisions and actions taken by an organization to achieve its goals. It is not a single decision, but rather a comprehensive plan that guides the organization's choices and actions over time.

Question 13

In this question focusing on the structural and infra-structural decision areas you need to match
the question with the correct strategy. Question: What skills should be developed in the staff of the
operation?

Accepted Answer

The Workforce and organization strategy would be the best choice as it deals specifically with the development of skills in the staff of the operation. This strategy focuses on recruiting, training, and developing employees to ensure their skills match the needs of the organization.

Question 14

The procedures and models which are used to make strategic decisions - the how questions of strategy - are known as:

Accepted Answer

The procedures and models used to make strategic decisions are known as the process of strategy. This includes steps such as analyzing the external and internal environments, setting goals and objectives, and developing action plans. The other choices (B, C, D) are not as appropriate as they do not specifically relate to the decision-making process for strategy.

Question 15

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: What balance of capabilities should it develop
Along its network of operations?

Accepted Answer

The answer of In this question focusing on the structural...

Question 16

The hierarchical model of strategy in the top-down perspective is intended to represent the way
strategies are usually formulated.

Accepted Answer

The answer of The hierarchical model of strategy in the...

Question 17

Whilst understanding markets is usually thought of as the domain of the marketing function, a
market perspective is also of importance to operations management.

Accepted Answer

Operations management involves understanding the demand and supply side of the market, aligning production processes to meet customer needs, and optimizing efficiency and effectiveness. Therefore, having a market perspective is essential in operations management.

Question 18

What term reflects what the whole group or business wants to do?

Accepted Answer

Top down strategy reflects what the whole group or business wants to do, as it involves senior management making strategic decisions that are then implemented throughout the organization.

Question 19

An alternative view to the top-down perspective is that many strategic ideas emerge over time from operational experience. This perspective is called:

Accepted Answer

The perspective that strategic ideas emerge over time from operational experience is called the bottom-up approach. This approach emphasizes the importance of input and feedback from lower-level employees and their day-to-day experiences, rather than solely relying on the ideas and direction of top-level executives.

Question 20

Each business unit within the corporate group will need to put together its own strategy. This is called:

Accepted Answer

Business strategy. Each business unit within the corporate group will need to develop its own business strategy that aligns with the corporate strategy but also takes into account the specific goals and objectives of that particular business unit. Corporate strategy is focused on overall direction and resource allocation for the entire company, while functional and operations strategies are more specific and focused on particular areas or functions within a business unit.

Quiz 3: Demand Forecasting

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: How should the operation's performance be measured?

The process of operations strategy comprises the specific decisions and actions which set the operations role, objectives and activities.

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: Should the operation expand by acquiring its suppliers or its customers?

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: What number of geographically separate sites should the operation have?

The method used to make specific content decisions is called:

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: How should the operation forecast and monitor the demand for its products and services?

What is the term where operations improvements cumulatively build strategy?

In terms of strategy, the role of operations is largely one of implementing or operationalising business strategy.

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: What system should the operation use to plan its Activities?

Which of the following is NOT one of the four perspectives of operations strategy noted by Slack and Lewis?

Whilst the top-down perspective provides a view of how functional strategies should be put together, the relationship between the levels in the strategy hierarchy is more complex in reality.

Strategy is more than a single decision: it is the total pattern of decisions and actions.

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: What skills should be developed in the staff of the operation?

The procedures and models which are used to make strategic decisions - the how questions of strategy - are known as:

In this question focusing on the structural and infra-structural decision areas you need to match the question with the correct strategy. Question: What balance of capabilities should it develop Along its network of operations?

The hierarchical model of strategy in the top-down perspective is intended to represent the way strategies are usually formulated.

Whilst understanding markets is usually thought of as the domain of the marketing function, a market perspective is also of importance to operations management.

What term reflects what the whole group or business wants to do?

An alternative view to the top-down perspective is that many strategic ideas emerge over time from operational experience. This perspective is called:

Each business unit within the corporate group will need to put together its own strategy. This is called: