Which of the following is considered a customer-level activity?
A)Ordering direct materials used in all products
B)Engineering changes made that will affect all products
C)Cleaning the machines before beginning production
D)Processing a sales order

Question

Quizplus · Accepted Answer

Processing a sales order is a customer-level activity as it directly relates to the interaction between the business and its customers. The other options listed are more related to production or internal operations of the business.

Which of the Following Is Considered a Customer-Level Activity