Benchmarking is not about trying to achieve another company's metrics, but about
A)maintaining internal processes and customer relations to stay competitive with other companies in the industry.
B)replicating the successful practices that lead to their outstanding metrics.
C)trying to outperform the other company in its best practices areas.
D)outdoing the other company in profit and reputation.

Question

Quizplus · Accepted Answer

Benchmarking involves studying other companies' successful practices and adapting them to improve one's own processes, rather than just trying to match or exceed their metrics.

Benchmarking Is Not About Trying to Achieve Another Company's Metrics