Which of the following is not a measure that relates to the internal business processes perspective?
A)Return on investment
B)Cost per unit
C)Rework hours
D)Defect rate

Question

Quizplus · Accepted Answer

Return on investment is a measure that relates to the financial perspective, not the internal business processes perspective. Cost per unit, rework hours, and defect rate are all measures that relate to the internal business processes perspective.

Which of the Following Is Not a Measure That Relates