In a wagon wheel organization, who is at the hub, and therefore the most important?
A) The CEO.
B) The sales manager.
C) The marketing manager.
D) The customer.

Question

Quizplus · Accepted Answer

In a wagon wheel organization, the customer is at the hub and therefore the most important. The focus is on meeting the needs and wants of the customer through various departments or "spokes" of the wheel. The CEO, sales manager, and marketing manager may play important roles in this structure, but ultimately the customer is the central focus.

In a Wagon Wheel Organization, Who Is at the Hub