When a quality control specialist tells a production manager to adjust a machine to increase the quality of the product, he or she is using:
A) Advisory authority.
B) Unity of command.
C) Functional authority.
D) Line authority.

Question

Quizplus · Accepted Answer

Functional authority is based on expertise and knowledge. In this scenario, the quality control specialist is using their expertise to provide guidance on how to adjust the machine to improve the quality of the product. This is an example of functional authority, where the specialist has the authority to advise and make recommendations on matters within their domain of expertise.

When a Quality Control Specialist Tells a Production Manager to Adjust