To improve quality, GE uses the concept of ____, a methodology designed to slash the number of defects in a company's processes of productivity, selling, and servicing its products.
A) Six Sigma.
B) The vitality curve.
C) Reengineering.
D) Work Out.

Question

Quizplus · Accepted Answer

The question specifically mentions "the concept of ____" and then describes a methodology designed to reduce defects in processes. This is a clear reference to Six Sigma, which is a quality management approach focused on optimizing processes and reducing defects to a level of no more than 3.4 per million opportunities. The other three options listed (the vitality curve, reengineering, and Work Out) are not related to reducing defects and improving quality in the same way that Six Sigma is.

To Improve Quality, GE Uses the Concept of ____, a Methodology