Question 1

Because it is important to match prospective mentors and mentees effectively, some organisations have created

Accepted Answer

The answer of Because it is important to match prospective...

Question 2

Roscoe is an autoworker on an assembly line. When asked to comment on his job, Roscoe says, 'First, I am a nothing to this company. Second, my "do-nothing" job serves no purpose in the production of automobiles.' Roscoe is best described as

Accepted Answer

Roscoe's statements indicate feelings of alienation. He feels disconnected and unimportant in his job, which can result in a lack of motivation and disengagement from work.

Question 3

Njabulo is a female lawyer who has a mentor. Compared to her female colleagues who have no mentors, Njabulo is more likely to

Accepted Answer

Having a mentor has been shown to improve perceived career development and satisfaction in various professions, including law. Therefore, Njabulo is more likely to have better perceived career development compared to her female colleagues who have no mentors. It does not necessarily mean that she is more likely to consider changing occupations or experience more work-family conflict or be less intent to continue to practice law.

Question 4

Occupational burnout comes from excessive

Accepted Answer

Occupational burnout is often caused by feelings of being overworked, overwhelmed, and underappreciated. This can lead to employees feeling exploited, which can result in burnout. Disconnection from coworkers, underutilization, and belief that one's job doesn't matter can also contribute to burnout, but excessive feelings of exploitation are a primary factor.

Question 5

Job satisfaction in individuals with a good fit between themselves and their occupation tends to

Accepted Answer

Research suggests that job satisfaction tends to increase with age in individuals who have a good fit between themselves and their occupation. This is likely due to factors such as gaining more experience and expertise in the job, as well as having a better understanding of one's own strengths and preferences.

Question 6

Women who are mentored receive several benefits. Which benefit is most likely to occur?

Accepted Answer

Women who are mentored have higher career expectations because they receive guidance, advice, and support from a more experienced professional in their field. This can lead to increased confidence in their abilities and a clearer understanding of their career goals. Option A is incorrect because having a mentor does not necessarily translate into working fewer hours. Option B is not always the case as satisfaction with one's current role can depend on various factors. Option C is not related to the benefits of being mentored.

Question 7

Hideki has recently relocated from Japan and is now employed at a South African business. To make sure that his mentoring relationship will be effective, it is important that his mentor is

Accepted Answer

It is not necessary for the mentor to be of the same nationality or ethnicity as Hideki. However, it is crucial that the mentor is culturally conscious and aware of the potential cultural differences and challenges that may arise in the mentoring relationship. This will ensure that the mentor is able to provide appropriate support and guidance to Hideki, while also helping him navigate the cultural differences in his new work environment. The gender of the mentor is not relevant to the effectiveness of the mentoring relationship.

Question 8

Psychological capital theory states that

Accepted Answer

Psychological capital theory suggests that having a positive and optimistic attitude, resilience, hope and self-efficacy can lead to greater success and job satisfaction. Therefore, happiness and positivity are a fuel for success rather than the other way around.

Question 9

A worker described as ____ is most likely to feel devalued.

Accepted Answer

Workers who feel alienated from their coworkers or the company itself are more likely to feel devalued and unimportant. This sense of disconnection can lead to decreased job satisfaction, motivation, and ultimately, burnout. Plateauing refers to a lack of career growth or advancement, while generative refers to a stage of personal growth and development.

Question 10

How are mentoring and generativity related?

Accepted Answer

Mentoring involves providing guidance, support and knowledge to younger generations, which can help individuals develop a sense of generativity by feeling like they are making a meaningful contribution to the next generation. Therefore, mentoring is one avenue for achieving generativity.

Question 11

What is one significant change in the labour market that is also changing the notion of job satisfaction?

Accepted Answer

In the past, it was common for people to stay in one job or with one company for their entire career. However, in recent years, there has been a shift towards less job security and increased job mobility. This can affect job satisfaction as employees may feel less attached to their current job or employer and may have a more short-term perspective on their career.

Question 12

Which statement is true regarding the predictors of job satisfaction cross-culturally?

Accepted Answer

Research has shown that some predictors of job satisfaction, such as supportive leadership and job security, hold across countries, while others, such as work-life balance and salary, may be more culture-specific. Therefore, while there are some predictors of job satisfaction that transcend countries, not all predictors are the same across cultures.

Question 13

One way to avoid burnout in employees is to

Accepted Answer

Foster harmonious passion. This means encouraging employees to engage in activities that they are passionate about and that align with their values and interests. When employees feel connected to their work and find meaning in it, they are less likely to experience burnout. It is also important to promote work-life balance, provide adequate resources and support, and recognize and appreciate employees' contributions. Increasing expectations and stress will only worsen burnout, while de-emphasising identity may damage employees' sense of purpose and engagement.

Question 14

Which manager's strategy for preventing alienation in company workers will probably work best?

Accepted Answer

Langa's strategy of including workers in the decision-making process is the most effective way to prevent alienation. When workers feel their opinions are valued and they have a voice in the direction of the company, they are more likely to feel connected and invested in their work. Cutting salaries or randomly firing workers will only lead to increased job stress and low motivation levels. Keeping workers in the dark about company operations will only lead to a lack of trust and communication between management and employees.

Question 15

The vegetable processing factory that Oscar works at recently instituted a total quality management programme to better include workers in the planning process. This was most likely done in response to workers' complaints about

Accepted Answer

The implementation of a total quality management program that includes workers in the planning process is a common response to workers feeling alienated from the decision-making process. This suggests that the workers at the vegetable processing factory may have previously felt excluded or disconnected from their work, leading to complaints that prompted the implementation of this program.

Question 16

Bonolo simply has no energy left for her job. She is totally unmotivated and feels exploited by the company for which she works. She is best described as experiencing

Accepted Answer

Bonolo is experiencing burnout, which is characterized by emotional exhaustion, depersonalization, and a diminished sense of personal accomplishment as a result of work-related stressors.

Question 17

Which statement about the development of job satisfaction is true?

Accepted Answer

Studies have shown that job satisfaction tends to increase gradually with age, reaching its peak in the late 50s and early 60s. This may be due to factors such as increased job security, higher salaries, and greater work-life balance as individuals progress in their careers.

Question 18

Job satisfaction is defined as

Accepted Answer

Job satisfaction is a positive feeling towards one's job that results from their appraisal of their work. It is not any type of feeling or behavior taken to improve job performance.

Question 19

Another term for mentor is

Accepted Answer

While a mentor may also be a boss or executive, the term "developmental coach" specifically denotes the role of guiding and supporting an individual's personal and professional growth. "Inspirational leader" may also describe a mentor, but it does not include the aspect of providing feedback and guidance to help the mentee develop skills and abilities.

Question 20

Which statement with regard to mentors is true?

Accepted Answer

Having a poor mentor can lead to negative consequences, such as receiving bad advice or negative feedback, which can harm one's career progression. It is better to have no mentor than a bad one.

Quiz 12: Working and Relaxing