Jasmine goes out of her way to display a caring attitude to one of her customers during a sales call.The customer establishes a long-term relationship with Jasmine's company.This is an example of
A) the influence of role models on attitudes.
B) how aptitude can lead to success in someone's career.
C) how attitudes can be a powerful force in an organization.
D) the power of a reference group on the formation of attitudes.

Question

Quizplus · Accepted Answer

This scenario shows how Jasmine's attitude towards her customer can lead to a long-term relationship, demonstrating the power of attitudes as a force in an organization. It does not relate to the influence of role models, aptitude, or reference groups.

Jasmine Goes Out of Her Way to Display a Caring