Which of the following steps of the troubleshooting model, if not done, could potentially cause users to experience new issues or problems with a system.
A) Test the theory to determine cause.
B) Verify full system functionality, and, if applicable, implement preventive measures.
C) Identify the problem.
D) Document findings, actions, and outcomes.

Question

Quizplus · Accepted Answer

Skipping the step of verifying full system functionality and implementing preventive measures could lead to users experiencing new issues because it ensures that the system is fully operational after a fix and helps prevent future problems.

Which of the Following Steps of the Troubleshooting Model, If