Although it is generally the case that service systems have enough capacity, waiting lines result when __________ exceeds capacity for periods of time.
A)homogeneity
B)variability
C)price
D)demand
E)heterogeneity

Question

Quizplus · Accepted Answer

Waiting lines occur when demand exceeds capacity, as the system cannot handle the influx of requests or customers, leading to a queue.

Although It Is Generally the Case That Service Systems Have