Technical Writing for Success

Education

Quiz 5 :

Brief Correspondence

Quiz 5 :

Brief Correspondence

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A sender of a text message should consider the audience to determine how formal the message should be.
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True False
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True

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Hierarchical order means listing people's names in a memo according to their degree of importance to the organization.
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True False
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True

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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -indicates that additional documents are included in the envelope with a letter
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H

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Memos may be sent to only one person.
True False
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A typical e-mail reader in an organization is a busy person who needs accurate, complete information delivered quickly in an easy-to-read document
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -good manners used on the Internet
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -a receiver outside the writer's organization
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -begins the dateline and closing at the center, with paragraphs beginning at the left margin
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -personal stories used in persuasive messages in which people describe how a product or service worked for them
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -identifies the person who dictated a letter and the person who keyed the letter
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -a receiver inside a writer's organization
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -the value of doing things to create mutual respect and admiration
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Informative and good news messages begin with the main idea, so the reader gets the essential information immediately.
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -allows the reader to predict the topic, distinguishes one message from another, and provides focus for the writer
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Because e-mail is generally brief, it can be written quickly with no planning.
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Match each term with the correct definition. a.internal audience g.external audience b.subject line h.enclosure notation c.netiquette i.modified block letter style d.block letter style j.goodwill e.reference initials k.buffer f.testimonials l.copy notation -aligns the return address, dateline, and closing at the left margin
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Writers of e-mail do not need to worry about privacy.
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The sender of a memo should sign or initial his or her name at the bottom of the page after the word Sincerely.
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A memo should not cover more than one main idea.
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Dates are necessary in memos only when the memos will be filed for future reference.
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