In using a historical approach for comparing desired and actual performance, a manager will:
A) use past performance as a benchmark.
B) use present performance to set the standard.
C) use standards set scientifically through such methods as time and motion studies.
D) use the organisation's objectives to set the standard.
E) use performance achievements of other people, work units or organisations to set the standard.

Question

Quizplus · Accepted Answer

Using a historical approach for comparing desired and actual performance involves looking at past performance as a benchmark. This means evaluating current performance against how things were done previously to identify improvements or declines.

In Using a Historical Approach for Comparing Desired and Actual