When managers receive feedback on their performance from their subordinates, peers, bosses and customers, the organisation is using which communication approach?
A) Multi-company assessment
B) 360-degree feedback
C) Diagonal feedback
D) Downward feedback
E) Lateral feedback

Question

Quizplus · Accepted Answer

360-degree feedback is a method where employees receive confidential, anonymous feedback from the people who work around them, including peers, subordinates, supervisors, and sometimes, external sources like customers. This approach provides a comprehensive view of an employee's performance from multiple perspectives.

When Managers Receive Feedback on Their Performance from Their Subordinates