In the _________ phase of BPI, the BPI team identifies relevant process metrics and collects data to understand how the metrics evolve over time.
A) analysis
B) control
C) define
D) improve
E) measure

Question

Quizplus · Accepted Answer

In the Measure phase of Business Process Improvement (BPI), the team focuses on identifying key performance indicators (KPIs) and collecting data related to these metrics. This step is crucial for understanding the current performance and for setting the baseline for future improvements.

In the _________ Phase of BPI, the BPI Team Identifies