Which of the following statements about goodwill in business communication is true?
A) Goodwill is less important now that the majority of jobs are in service.
B) Goodwill increases the challenges of business and administration.
C) Goodwill is important internally, not externally.
D) Goodwill helps to create less staff turnover.
E) Goodwill is built exclusively by you-attitude.

Question

Quizplus · Accepted Answer

Goodwill in business communication fosters a positive work environment, which can lead to higher employee satisfaction and retention, thus reducing staff turnover.

Which of the Following Statements About Goodwill in Business Communication