Analog Corp., a multinational software company, spends time and makes efforts to satisfy its clients by identifying their needs and establishing policies and procedures to support excellence in service delivery. In this case, Analog Corp. is most likely to be a(n) ________.
A) customer-focused organization
B) offshoring organization
C) cottage industry
D) outsourcing organization

Question

Quizplus · Accepted Answer

Analog Corp. is described as prioritizing client satisfaction through understanding their needs and implementing policies for excellent service delivery, which are characteristics of a customer-focused organization.