When communicating with diverse customers, which of the following is a suggested strategy?
A) Add in lots of remarks and jokes
B) As a rule, use male-oriented personal pronouns
C) Verbally identify customers as "handicapped" or "disabled"
D) Be very careful when using gestures

Question

Quizplus · Accepted Answer

Using gestures that may be considered offensive or misunderstood in different cultures can create barriers in communication. Being careful with gestures helps ensure that communication is respectful and clear, avoiding potential misunderstandings or offenses.

When Communicating with Diverse Customers, Which of the Following Is