Even when you win trust and achieve customer satisfaction, the customer relationship is very fragile.
Correct Answer:
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Q1: Use closed body language and few verbal
Q2: Short-term customer relationships are the ones that
Q4: Customer loyalty describes the tendency of customers
Q5: The way to gain and retain customer
Q6: In B2B, customers are often companies.
Q7: Customer relationship management is a crucial element
Q8: A simple way of accomplishing individualized service
Q9: Technological advancement has failed to impact customer
Q10: Customer loyalty is a rational thing rather
Q11: The most important thing to remember about
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