Roger is a department head. He is unsure about how other departments are spending their allocated flex funds. He calls a meeting with other department heads to get ideas about how the money can and cannot be spent. Roger is engaging in ______ communication.
A) lateral
B) horizontal
C) downward
D) upward

Question

Quizplus · Accepted Answer

Lateral communication is communication between individuals at the same level in an organization. In this case, Roger is a department head and he is communicating with other department heads, so the communication is lateral.

Roger Is a Department Head