Whether a client is dissatisfied or delighted with a project is not based on hard facts and objective data but on perceptions and _________.
A) understanding
B) comprehension
C) expectations
D) discernment
E) appreciation

Question

Quizplus · Accepted Answer

Client satisfaction is often based on whether the project meets or exceeds their expectations, rather than just the objective quality or outcomes of the project.

Whether a Client Is Dissatisfied or Delighted with a Project