In order to be even moderately successful at managing relations, a project manager needs to be skilled at managing customer ___________ and ____________ .
A) expectations; perceptions
B) budget; schedule
C) fears; concerns
D) jargon; competency
E) surveys; feedback

Question

Quizplus · Accepted Answer

Managing customer expectations and perceptions is crucial for a project manager to maintain good relations and ensure project success. These skills help in aligning project goals with customer needs and addressing any misunderstandings or unrealistic expectations.

In Order to Be Even Moderately Successful at Managing Relations