Projects are more prone to conflict when outsourcing project work. The primary control mechanism for dealing with and resolving problems is known as _________.
A) de-escalation
B) conflict resolution
C) escalation
D) mutual dialogue
E) communication

Question

Quizplus · Accepted Answer

EEscalation is a formal process in project management where unresolved issues are moved up to higher levels of authority for resolution, often used in the context of outsourcing when direct control is limited. Communication is fundamental in managing and resolving conflicts in all project environments, including outsourced projects, by facilitating understanding, negotiation, and collaboration.

Projects Are More Prone to Conflict When Outsourcing Project Work