In which communication setting is voice quality particularly important?
A)telephone
B)face-to-face meeting
C)webinar
D)e-mail
E)instant message

Question

Quizplus · Accepted Answer

In a telephone communication setting, voice quality is particularly important as it is the only means of conveying tone, emotion, and emphasis. Poor voice quality can lead to miscommunications, misunderstandings, and even affect professional credibility.

In Which Communication Setting Is Voice Quality Particularly Important