One example of co-production is when a guest provides feedback on a review site such as Yelp or TripAdvisor.

Question

Quizplus · Accepted Answer

Co-production refers to the process where customers or users actively participate in the production or delivery of services or goods, such as self-service checkout or contributing ideas for product development. Providing feedback on a review site is an example of post-purchase engagement or customer feedback, not co-production.

One Example of Co-Production Is When a Guest Provides Feedback