Guests can be allowed or encouraged to co-produce their own experiences if they have the necessary knowledge, skills, and abilities.
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Q6: Most guests are willing to give feedback
Q7: Some guests resent having to co-produce any
Q8: Allowing hotel guests to make restaurant reservations
Q9: Tipping is an example of how guests
Q10: When guests serve themselves, they are usually
Q12: Hospitality organizations can rely on highly paid,
Q13: If guests co-produce their own experiences, they
Q14: An important step in managing guests as
Q15: Quick-serve restaurants benefit from allowing co-production both
Q16: Guests who serve as "consultants" to hospitality
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