The service setting itself does not provide useful information to guests of the organization.
Correct Answer:
Verified
Q4: The front and back of the house
Q5: Customer-provided information is another source of information
Q6: It is important to share as much
Q7: The service environment directly influences the customer's
Q8: Information can also be considered part of
Q10: One way successfully utilized information systems can
Q11: Some POS systems can be accessed from
Q12: Combining POS and CRM systems can act
Q13: Decision support systems (DSS) are able to
Q14: Graphics are an important way a service
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