A work team is defined as a group:
A) consisting of managers and followers.
B) whose members work together on a particular task to achieve common goals.
C) whose members contribute to the relationship between customers and service.
D) whose members are interested in personal development.

Question

Quizplus · Accepted Answer

A work team is a group of individuals who work together collaboratively to achieve a common goal or complete a specific task. Option B best represents this definition. Option A is incorrect because the term "followers" suggests a hierarchical relationship, whereas a work team typically has a more egalitarian structure. Option C is incorrect because it describes a customer service team rather than a work team. Option D is incorrect because while personal development may be an interest of work team members, it is not a defining characteristic of a work team.

A Work Team Is Defined as a Group