John is very much interested in learning more about the prospect's business and asks several questions designed to provide John with insights about the prospect's business opportunities and challenges.Which of the following develops two-way communication and increases the prospect's participation?
A)rephrasing questions
B)redirect questions
C)probes
D)closed-ended questions
E)direct questions

Question

Quizplus · Accepted Answer

Probes are open-ended questions that encourage the prospect to provide detailed information and insights about their business. This type of questioning fosters two-way communication and increases the prospect's participation in the conversation. Rephrasing questions and redirecting questions can also be helpful in building rapport, but they may not necessarily encourage as much participation from the prospect. Closed-ended and direct questions are more likely to result in one-word answers and do not facilitate as much back-and-forth interaction.

John Is Very Much Interested in Learning More About the Prospect's