Joanne summarizes her strategy to retain and/or grow the client she has just visited.What is Joanne performing?
A)sales call objectives
B)post-call analysis
C)self-analysis
D)follow-up
E)prospecting

Question

Quizplus · Accepted Answer

Joanne is reviewing the outcome of her sales call to determine how she can improve her performance with this client and retain/grow their business. This is known as post-call analysis.

Joanne Summarizes Her Strategy to Retain And/or Grow the Client