When making claims or requesting adjustments, you should open with a(n) ________.
A) apology for the inconvenience caused
B) straightforward statement of the problem
C) neutral buffer statement
D) expression of your anger and frustration

Question

Quizplus · Accepted Answer

Opening with a straightforward statement of the problem is clear and direct, helping to set the context for the claim or request.

When Making Claims or Requesting Adjustments, You Should Open with A(n)