Which of the following is the most common method used to directly contact business or household customers?
A) Observation
B) Role playing
C) Focus group
D) Interviewing

Question

Quizplus · Accepted Answer

Interviewing is the most common method used to directly contact business or household customers as it allows for personalized and in-depth conversations to gather information about their needs and preferences. Observation and focus groups may also be used, but they are less direct and may not provide as much individual feedback. Role playing is not typically used as a direct contact method with customers.

Which of the Following Is the Most Common Method Used