Tyler Smith founded a firm that has a subscription-based business model. Although Tyler has averaged 600 new subscribers per month, she also loses 450 subscribers per month. The number of subscribers that Tyler loses each month is referred to as ________.
A) erosion
B) churn
C) destruction
D) attrition
E) agitation

Question

Quizplus · Accepted Answer

The term used to describe the number of subscribers a company loses each month is "churn." Option A is incorrect because erosion is a general term that refers to a gradual or gradual wearing away or loss of value, often in a physical context. Option C is incorrect because the term "destruction" does not typically apply to a loss of subscribers in a subscription-based business model. Option D is close, but "attrition" is a more specific term for the natural reduction in staff or personnel as a result of retirement, voluntary departures, or other means, and may not apply as well to a subscription-based business model. Option E is incorrect because "agitation" has no relevance to the loss of subscribers in a subscription-based business model.

Tyler Smith Founded a Firm That Has a Subscription-Based Business