Scatter diagrams are a graphical way of identifying the few critical items from the many less important ones.
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Q76: Techniques for building employee empowerment include:
A) building
Q77: Total quality management emphasizes:
A) the responsibility of
Q78: A successful TQM program incorporates all EXCEPT
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Q83: The "four Ms" of cause-and-effect diagrams are:
A)
Q84: What is the quality loss function (QLF)?
Q85: Explain how just-in-time processes relate to the
Q86: Among the tools of TQM, the tool
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