Building high-morale organizations and building communication networks that include employees are both elements of:
A) ISO 9000 certification.
B) Six Sigma certification.
C) employee empowerment.
D) Taguchi methods.
E) the tools of TQM.

Question

Quizplus · Accepted Answer

Building high-morale organizations and communication networks that include employees are both key elements of employee empowerment, which is a central tenet of many Total Quality Management (TQM) programs. The other choices are not directly related to these concepts.

Building High-Morale Organizations and Building Communication Networks That Include Employees