Based on his 14 Points, Deming is a strong proponent of:
A) inspection at the end of the production process.
B) an increase in numerical quotas to boost productivity.
C) looking for the cheapest supplier.
D) training and knowledge.
E) all of these.

Question

Quizplus · Accepted Answer

Deming is a strong proponent of training and knowledge as a means of improving quality and productivity. He believed that the responsibility for improving quality lies with management, and that quality must be built into the production process rather than inspected in at the end. He also believed in working closely with suppliers to improve the overall quality of the product, rather than simply looking for the cheapest option. However, he did not advocate for an increase in numerical quotas without first ensuring that the necessary training and resources were in place to meet those quotas in a sustainable way.

Based on His 14 Points, Deming Is a Strong Proponent