Regarding the quality of design, production, and distribution of products, an ethical requirement for management is to:
A) determine whether any of the organization's stakeholders are being wronged by poor quality products.
B) gain ISO 9000 certification for the organization.
C) obtain a product safety certificate from the Consumer Product Safety Commission.
D) have the organization's legal staff write disclaimers in the product instruction booklets.
E) compare the cost of product liability to the external failure cost.

Question

Quizplus · Accepted Answer

Determining whether any of the organization's stakeholders are being wronged by poor quality products is an ethical requirement for management because it shows a commitment to the well-being of all those affected by the organization. This includes customers, employees, and even the environment. ISO 9000 certification, obtaining a product safety certificate, and writing product disclaimers are also important steps, but they do not necessarily address the ethical responsibility of ensuring that no harm is being done to stakeholders. Comparing the cost of product liability to external failure costs might help management make informed decisions, but it does not directly address the ethical requirement.

Regarding the Quality of Design, Production, and Distribution of Products