Which of the following are all strategies for improving productivity in services?
A) separation, self-service, automation, and scheduling
B) lean production, strategy-driven investments, automation, and process focus
C) reduce inventory, reduce waste, reduce inspection, and reduce rework
D) high interaction, mass customization, service factory, and just-in-time
E) process focus, repetitive focus, product focus, and mass customization focus

Question

Quizplus · Accepted Answer

Separation, self-service, automation, and scheduling are all strategies for improving productivity in services. Lean production, strategy-driven investments, and process focus are strategies for improving productivity in manufacturing. Reducing inventory, waste, inspection, and rework are strategies for improving quality. High interaction, mass customization, service factory, and just-in-time are types of service delivery systems. Process focus, repetitive focus, product focus, and mass customization focus are types of operations strategies.

Which of the Following Are All Strategies for Improving Productivity