If improvement in a performance measure on a balanced scorecard should lead to improvement in another performance measure, but does not, then employees must work harder.

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If improvement in a performance measure on a balanced scorecard should lead to improvement in another performance measure, but does not, it may indicate a flaw in the strategy or the metrics being used. Simply working harder may not necessarily address the underlying issue. A root cause analysis may be necessary to identify and address the underlying problem.

If Improvement in a Performance Measure on a Balanced Scorecard