What is one reason that Six Sigma is more difficult to apply to service processes?
A) There is no manual that suggests how Six Sigma can be applied to services.
B) The work product is more difficult to see.
C) There is no way to measure process capability of a service product.
D) The National Six Sigma Society cautions against using it for services.

Question

Quizplus · Accepted Answer

In most service processes, the work product is intangible, making it more difficult to see and measure. This can make it challenging to effectively apply Six Sigma methodologies, which rely heavily on data and statistical analysis.

What Is One Reason That Six Sigma Is More Difficult