The process that facilitates the placement of orders and identifies, attracts, and builds relationships with external customers is called the:
A) customer relationship process.
B) new service development process.
C) order fulfillment process.
D) supplier relationship process.

Question

Quizplus · Accepted Answer

The customer relationship process is designed to identify, attract, and build relationships with external customers, as well as facilitate the placement of orders. This process focuses on managing interactions with customers to meet their needs and enhance their satisfaction and loyalty.

The Process That Facilitates the Placement of Orders and Identifies