Gilberto makes a negative comment about Kristen's new haircut. He quickly recants saying, "I'm sorry, Kristen. You know I didn't mean it." Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____.
A) inescapable
B) intentional
C) irreversible
D) complicated

Question

Quizplus · Accepted Answer

Kristen still feels hurt even after Gilberto apologizes and takes back his comment, demonstrating that communication is irreversible - once something is said, it cannot be unsaid and can have lasting effects on the receiver.

Gilberto Makes a Negative Comment About Kristen's New Haircut