The following are all steps in developing a behaviourally anchored rating scale except
A)developing performance dimensions.
B)causing critical incidents to occur.
C)scaling the incidents.
D)generating critical incidents.
E)developing the final instrument.

Question

Quizplus · Accepted Answer

Causing critical incidents to occur is not a step in developing a behaviourally anchored rating scale. The other options are all steps in the process. Developing performance dimensions involves identifying the key areas or criteria on which employees will be evaluated. Generating critical incidents involves collecting specific real-life examples of behaviour that demonstrate effective or ineffective performance. Scaling the incidents involves creating a scale or rating system, often using a Likert scale or similar method, to quantitatively assess the quality of the incidents. Finally, developing the final instrument involves putting all of these components together into a cohesive rating system.

The Following Are All Steps in Developing a Behaviourally Anchored