Which is not one of the things a mediator can do to help the parties communicate?
A)clarify statements with restatements
B)thank the first party for speaking; the other for listening quietly
C)reassure the parties that both will speak without interruption
D)focus the narration on the issues in the dispute
E)encourage both parties to reveal their BATNAs

Question

Quizplus · Accepted Answer

Encouraging parties to reveal their BATNAs (Best Alternative to Negotiated Agreement) is not typically a role of the mediator in helping the parties communicate. Revealing a BATNA can potentially damage the negotiating position of a party, so it is up to the parties themselves to disclose or withhold that information as they see fit. The other choices, such as clarifying statements, thanking parties for speaking and listening, and focusing on the issues in dispute, are all helpful communication techniques that a mediator can use to facilitate constructive dialogue between the parties.

Which Is Not One of the Things a Mediator Can