Julian said to his employee, "Joe, I don't know what else I can do for you. You have a job, a paycheck, competitive benefits, a suitable office space, and reasonable people with whom to work." Joe replied, "I'm sorry, Julian, but those things don't motivate me." According to Herzberg's two-factor theory, what is Joe looking for?
A)extrinsic rewards
B)improved working conditions
C)a higher salary
D)different company policies
E)opportunities for personal growth and recognition

Question

Quizplus · Accepted Answer

According to Herzberg's two-factor theory, Joe is likely looking for opportunities for personal growth and recognition, which are intrinsic motivators. The other options listed (extrinsic rewards, improved working conditions, higher salary, different company policies) are considered to be external or hygiene factors, which are important to prevent dissatisfaction, but do not necessarily lead to motivation.

Julian Said to His Employee, "Joe, I Don't Know What