Edward is a hardworking employee at Holmes Community Credit Union who has never been complimented or rewarded by his boss for doing his work well. As a result, Edward never expects his good work to be recognized. According to the expectancy theory, Edward's lack of expectation of being rewarded reveals
A)low valence for the outcome.
B)low instrumentality.
C)high instrumentality.
D)high valence for the outcome.
E)high expectancy.

Question

Quizplus · Accepted Answer

Edward's lack of expectation of being rewarded indicates a low instrumentality, which means he does not believe that his good work will lead to a desirable outcome (reward or recognition). This suggests that he does not perceive a clear link between his performance and the reward or recognition he desires.

Edward Is a Hardworking Employee at Holmes Community Credit Union