"Bjorn, your group members are going to resist that change, regardless of the content of the change. That's human nature. The old ways of doing things are comfortable and easy, so your staff will not want to try something new. That's called ________," said Bjorn's manager and mentor.
A)moving
B)inertia
C)freezing
D)management tactics
E)refreezing

Question

Quizplus · Accepted Answer

The sentence "The old ways of doing things are comfortable and easy, so your staff will not want to try something new" indicates that the staff will resist change due to the inertia of sticking to old routines.

"Bjorn, Your Group Members Are Going to Resist That Change