As a manager working directly under the company president, Chloe has been given the assignment of transitioning the firm from a slow-moving bureaucracy to an agile, responsive organization. Chloe knows that the structure an organization adopts to accomplish agility will depend on its strategy, its customers, and its technology. Chloe wants to be sure that the firm focuses on competitiveness and manages its core capabilities to obtain competitive advantage. Therefore she should recommend that the company
A)coordinate by standardization and centralize the decision-making process.
B)formalize all processes with the written approval of the board of directors.
C)change to a matrix structure in which functional and divisional forms overlap.
D)accumulate the right resources and eliminate resources that do not provide value.
E)switch to a mass customization model with large-batch technology.

Question

Quizplus · Accepted Answer

To transition the firm to an agile, responsive organization, Chloe should recommend accumulating the right resources and eliminating resources that do not provide value. This will allow the company to focus on competitiveness and manage its core capabilities to obtain a competitive advantage. Option A is not recommended as it suggests standardization and centralization, which is not conducive to agility. Option B also suggests a formalized approach, which may hinder the company's ability to respond quickly to changes. Option C may create confusion and may not align with the company's goals. Option E may not be suitable for all customers and may not be sustainable in the long run.

As a Manager Working Directly Under the Company President, Chloe